Live online session
59 € / person
90 minutes by video call, with real cases and a template to use the next day.
- Groups of 6 to 20 people
- Any session in the catalogue
- Recording available to the group for 30 days
Training for retail companies
Hands-on training for your store team, from 59 € per person.
90-minute sessions on what really happens in store: serving, selling, tidying, taking payment and handling online orders. Each one ends with a template to use the next day.
90 minper session, without closing the store
59 €per person, live online
28hands-on sessions in the catalogue
1template or checklist per session
Who it's for
For the staff who serve customers every day.
We work with HR, training and operations teams at independent retailers, chains and franchises, with physical stores, online stores or both.
Store staff
Service, selling, store standards, till and online orders. The basics, done well.
Store managers
Briefings, store numbers, rotas and how to train new starters.
New hires
Ready to serve and take payment in their first week, including peak seasons and sales.
Formats and pricing
Choose how to train your team.
Clear, fixed prices. No enrolment fees, no platforms to install.
In-store workshop
690 € / group
3 hours in your own store, before opening or at a quiet time. Practice with your product and your space.
- Up to 12 people
- 2 sessions of your choice, tailored to your brand
- Travel costs extra
First Week Pack
199 € / person
New hires, ready to serve and take payment in their first week.
- 4 online sessions: onboarding, service, store and till
- Onboarding guide for the manager
- Ideal for peak seasons and sales
Sessions
Short, practical courses you can apply tomorrow.
Serving customers in 5 steps
Welcome, ask, advise, close and say goodbye. No robotic scripts.
You take away: Pocket service guide
Request this session →Store ready in 15 minutes
Replenishment and facing, folding and hanging, size runs, cleaning fitting rooms and glass, and opening and closing routines.
You take away: Opening and closing checklist
Request this session →Error-free till
Payments, discounts, cash count, discrepancies, card terminal checks and till closing, step by step.
You take away: Cash count sheet
Request this session →Online orders in store
Click & collect, ship-from-store and online returns.
You take away: Order flow chart
Request this session →The 10-minute briefing
Start the shift with clear goals and a motivated team.
You take away: Briefing template
Request this session →First day in store
What a new starter needs to know to begin with confidence.
You take away: Onboarding guide
Request this session →
How we work
First we look at your store. Then we train.
1
Diagnosis
We visit the store as a customer or talk to the manager to see what works and what doesn't.
2
Tailored plan
We pick the sessions with the most impact, in the format and schedule that suit you best.
3
Training and follow-up
We train the team, leave templates and checklists, and track attendance and results.
Chains and franchises
Your own academy, without building a platform.
With several stores, the challenge is getting them all to serve the same way. The Company academy gives each store one session a month, the same templates and a quarterly report per store.
290 € / store / year
Real store experience
MariTere Retail School is part of Maison Barron and draws on 28 years of work in fashion stores, department stores, home décor and luxury.
That's why the courses aren't theory: they deal with what happens in store on a Saturday afternoon, at the till during the sales or in the stockroom on delivery day.
How many people do you want to train?
Tell us about your case and we'll send a fixed proposal within 48 working hours.